Terms and Conditions
Last updated: 6 November 2026
Publication review: Legal operator details and operational policies must be confirmed before this document is treated as final.
1. About SignMaster 360
SignMaster 360 is a cloud-based service primarily for signage, printing and related production businesses. These terms apply to the public website and, where applicable, the SignMaster 360 application. By using the service or accepting these terms during registration, you agree to them, subject to rights that cannot lawfully be excluded.
2. Accounts and permissions
Account holders must provide accurate information, protect their credentials, and manage authorised team access. Each business is intended to have a separate workspace. You are responsible for lawful content and activity under your authorised accounts. Report suspected unauthorised access promptly.
3. Trial and subscription
The advertised plan is R399 per business per month, with a seven-day free trial for eligible new customers. No payment details are required to start the trial. A paid subscription starts only after you expressly authorise payment. The checkout will identify the amount, currency, taxes and recurring billing terms before confirmation.
4. Payments, cancellation and refunds
Recurring payments may be processed by PayFast or another supported provider. Customers may request cancellation at support@signmaster360.co.za. Cancellation stops future renewals once processed; access ordinarily continues to the end of the paid period. Refunds and cancellation rights required by applicable law remain available. See the Refund and Cancellation Policy for further details.
5. Features and availability
The service may include job management, stock, quotations, invoices, payments, staff permissions and vehicle reference templates. Features described as planned are not yet guaranteed to be available. We may maintain or update the service and will aim to give reasonable notice of material adverse changes. Continuous availability is not guaranteed.
6. Customer data and privacy
You retain ownership of the records and artwork you upload. You authorise processing necessary to provide the service and as otherwise described in the Privacy Policy. Customer business workspaces are designed to remain separate. Platform administration does not grant routine access to private customer jobs, artwork, invoices or messages.
7. Acceptable use and intellectual property
Do not upload unlawful, malicious or infringing content or attempt unauthorised access. You must have rights to uploaded artwork, photos and logos. SignMaster 360 software, branding and original designs remain the property of their respective owners. Subscription grants a limited right to use the software, not ownership.
8. Accounting and vehicle references
You must verify invoices, taxes, measurements and production details. Regional tax settings and vehicle dimensions are aids, not legal, accounting or engineering advice. Verify vehicle dimensions on the actual vehicle before production; variants may differ.
9. Suspension and termination
We may restrict accounts for material breaches, security threats, fraud or non-payment, with notice where appropriate. Where reasonably possible, customers should have an opportunity to export supported records before closure. Retention and deletion depend on the Privacy Policy, technical capabilities and legal obligations.
10. Liability and governing law
Nothing excludes liability or consumer remedies that cannot legally be excluded. Subject to applicable mandatory law, South African law governs these terms. Customers may contact support to resolve disputes and retain rights to approach relevant courts or regulators.
11. Updates and contact
We may update these terms with reasonable notice of material changes. For questions contact support@signmaster360.co.za. The legal entity name, registration number (if applicable), physical address and telephone contact must be completed and verified before final publication.